20100130

Syllabus

Course Title

Business Communication

Course Number

English 93

Credits

3 Units

Prerequisite(s)

None

Co-requisites

None

Instructor:

Email:

Office hours:

Blog:

Wiki:

Text site:

Instructional Materials
and References

Dr. Sylvia Y. Schoemaker Rippel

profs360@gmail.com

T, Th 11:45-12:30 and by arrangement

http://bcomcenter.blogspot.com/

http://bcomcenter.wetpaint.com/

http://www.mhhe.com/angell2e


Required text: Angell, Pamela A. Business Communication Design. (2nd Edition). New York: McGraw-Hill, 2007. ISBN-13 9780073223582
MHID 0073223581)

Recommended text: Business Communication Handbook.

Course Description

The course emphasizes the role of critical and creative thinking in the business communication process. Students learn a systematic approach to designing messages for targeted business communication situations.

Course description (current university catalog):

Eng 93 eng 93 - Business Communication

Communication and information science in the applied context of business studies, including vocabulary, reading, writing, and speaking skills in the subject areas of marketing, international business, data processing, accounting, finance, management. (3 units)

Course Objectives


Primary E93: Business Communication objectives include improved ability to:

comprehend and produce effective written and oral business communications

evaluate business messages within appropriate local and global contexts

apply systematic language processing strategies for critical thinking, problem solving and decision making in a variety of business settings.

Students will demonstrate competency in achieving the course objectives through presentations, discussion and applications. They will be able to create effective business documents to mastery level with increasing competence in composition and mechanics.


Topical Outline

The scope of the course involves applying and extending communication skills relevant to managerial discourse, including the theoretical foundation and technological extensions of business communications.


For each of the following units (as well as additional assignments given in class), students will do the following:

Read assigned materials with care and understanding,

Reflect on the weekly assignments in writing, addressing primary content and points of personal interest,

Create a personalized, three-level map for each week’s assignment using the open source program Freemind (available in the computer lab and downloadable from http://freemind.sourceforge.net/wiki/index.php/Main_Page

Email your assignments to me at profs360@gmail.com,

Blog your work for sharing and presentations.

Note: The maps for your blog need to be in .graphic (.png or .jpg) format and you will need to save the native Freemind (.mm) format for submitting your work to me by email.

Assignments are due on the dates indicated in the schedule below. Additions/revisions to the schedule will be announced in class as needed. Class attendance is mandatory for content,

Course Outline

WeekDateAssignment
115-Jan-09C1 The Basics
222-Jan-09C2 How Business Communicates
329-Jan-09C3 Creating Effective Messages
45-Feb-09C4 Listening: A Silent Hero
512-Feb-09C5 Creating and Using Meaning
619-Feb-09C6 Designing Messages with Words
726-Feb-09C7 Designing Oral Presentations
85-Mar-09C8 Business Writing Design
912-Mar-09Midterm

19-Mar-09Spring Recess
1026-Mar-09C9 Direct and Indirect Communication Strategies
C10 The Business of Reports: Informal and Formal Report Writing

11
2-Apr-09C11 Writing Strategies for Reports and Proposals
129-Apr-09C12 Culture: Inside and Out
1316-Apr-09C13 Interpersonal and Collaborative Messages
1423-Apr-09C14 The Business of Change and Conflict
1530-Apr-09

C15 Creating a Career and Designing Resumes, C16 Interviewing to Get the Job
C17 Creativity and Visual Design

In-class Part 1 (objective) final

167-May-09Final Part 2 (emailed)



Date Syllabus was Last Reviewed

January 2009



ASSESSMENT CRITERIA & METHOD OF EVALUATING STUDENTS

Students will demonstrate their level of achievement through appropriate and accurate application of classic and contemporary business communication theory and best practices. Students will be evaluated on their increased communicative competence, including effective business communication skills for analysis, problem-solving, decision-making. Students attaining the higher levels of course goals will show successful application of critical and creative communication skills in approaching and solving academic and real-world examples, individually and as group participants. The following tables quantify assignment areas and grade distribution scales.

Class Participation 10%
Midterm/Quizzes 15%
Projects 15%
ePortfolios / Blogs 25%
Presentations 15%
Final Exam 20%
Total 100%

100-95 A
94-90 A-
89-87 B+
86-84 B
83-80 B-
79-77 C+
76-74 C
73-70 C-
69-67 D+
66-64 D
63-60 D-
59 or < F

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